Booking information

Arrival and departure
The day you arrive the apartments are ready at 2.00 p.m. If you arrive after 8.00 p.m. we kindly ask you to let us know. The day of departure we ask you to leave the apartment/room within 10.00 a.m

Zahlungskonditionen
We accept payment in cash, with debit card or credit card (Visa and MasterCard). We kindly ask you to pay the bill the evening before your departure.

Cancellation conditions
A cancellation is not pleasant for both, for us and for you. It’s a pity if apartments or rooms stay empty, although other guests would have liked to come to our house. Therefore we ask you for a favour: Please inform us as soon as possible!

• A cancellation up to 8 days before the arrival is free.
  
• A cancellation between 7 days and 5 days before the arrival will be charged with the room price of 50%
  
• A cancellation within less than 4 days before the arrival will be charged with 90% of the price of your reservation.

Travelling- and training groups
We are pleased to welcome also smaller and larger travelling groups in our house. Just ask us for the perfect holiday package for your stay!

Travelling insurance
We recommend our guests to take out insurance against cancellation and protection in general of the European Union. In case of a cancellation or of an advanced department due to an illness, an accident, etc. your costs will be refund.

Room sketches
The room and apartment sketches can vary in their furnishing, according to location and size of the room/apartment.

Domestic animals
On request we also accept pets. For each animal we put in charge a small extra charge of 10,- € per day (without food). Please have sympathy that your pets have no access to the breakfast room and the wellness area.

Tourism tax
Prices per person/day from 14 years € 2,10 until 31.12.2023 and from 01.01.2024 € 2,90.